The Procemx team has in-depth delivery experience in a wide range of markets with a particular focus in the following:
Utilities and Telecoms
- Geographical Information Systems
- Work and Workforce Management Solutions
- Connections Management Systems
- Customer Contact Management
- Data Collection Systems
Environmental and Renewables
- Sampling and Materials Management
- Carbon Accounting and Management
- Renewable Energy Management
Logistics, Asset, Operations and Infrastructure Management
- Database Management Systems
- Asset Management Systems
- Property Management Systems
- Operations and Inspections Systems
Works, Maintenance and Construction Management
- Work Management
- Process Control Software
- Permits Management
Customer Contact Centres
- Call Handling Systems
- Intelligent Speech Recognition-based Processing Systems
- Dialler/Switch/IVR systems integration
- Agent statistics and performance management data collection
- Agent data integration
Emergency Operations
- Command Planning
- Emergency Response Management
- First Responder Support Systems